Terms of Service

Last Updated: August 15, 2026

Welcome to Salty Paws Pet Boutique. These Terms of Service (“Terms”) govern your use of our website and your purchase of products from Salty Paws Pet Boutique.

By accessing our website, placing an order, or purchasing a product, you agree to these Terms. Please review them carefully before making a purchase.

1. Online Store Terms

By using our website, you represent that you are legally permitted to make purchases and enter into transactions in your jurisdiction.

You may not use our products, website, or services for any unlawful or unauthorized purpose.

You may not attempt to interfere with, damage, disrupt, or misuse our website or its security features.

2. Products and Product Information

We make reasonable efforts to provide accurate product descriptions, photographs, sizing information, colors, dimensions, and other product details.

However, actual colors and appearance may vary depending on your device, screen settings, lighting, manufacturing variations, or supplier.

Measurements and sizing information are approximate unless otherwise stated. Customers are responsible for reviewing available sizing information before purchasing apparel, collars, harnesses, and other size-dependent products.

We reserve the right to modify or discontinue products at any time without notice.

3. Third-Party Suppliers and Fulfillment

Some products sold by Salty Paws Pet Boutique may be manufactured, stored, shipped, or fulfilled by third-party suppliers or fulfillment partners.

Because products may originate from different fulfillment locations:

• Items from the same order may arrive in separate packages.

• Delivery times may vary between products.

• Packaging may vary.

• Return locations may differ from the address shown on the original shipment.

Customers should contact Salty Paws Pet Boutique before returning merchandise.

4. Pricing

All prices are subject to change without notice.

We make reasonable efforts to ensure that pricing and product information are accurate. However, typographical errors, technical errors, supplier errors, or incorrect pricing may occasionally occur.

We reserve the right to correct errors and cancel or refuse an order when a product has been listed at an incorrect price or with materially incorrect information.

If payment has already been collected for an order that we cancel, the applicable amount will be refunded.

5. Orders

Submitting an order does not guarantee acceptance.

We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including in cases involving:

• Suspected fraud or unauthorized transactions

• Pricing or inventory errors

• Product unavailability

• Incorrect customer or shipping information

• Orders that violate these Terms

• Other circumstances that prevent us or our fulfillment partners from completing the order

If we cancel an order after payment has been collected, the appropriate refund will be issued.

6. Order Changes and Cancellations

Orders may begin processing shortly after they are submitted.

We cannot guarantee that an order can be modified or canceled once it has entered processing or fulfillment.

Customers should contact us as quickly as possible if an order needs to be changed or canceled.

Once an order has shipped, our Return & Refund Policy will generally apply.

7. Shipping and Delivery

Shipping and delivery estimates are estimates and are not guaranteed unless expressly stated otherwise.

Delivery may be affected by circumstances outside our reasonable control, including carrier delays, weather, holidays, transportation disruptions, supplier delays, incorrect addresses, and other unforeseen events.

Additional shipping terms are contained in our Shipping Policy.

8. Returns and Refunds

Returns, exchanges, cancellations, and refunds are governed by our Return & Refund Policy.

Customers should review that policy before making a purchase.

9. Pet Product Safety

Pet owners are responsible for determining whether a product is appropriate for their individual pet.

Pets vary in size, strength, temperament, chewing behavior, allergies, sensitivities, and activity level. No pet product should be considered indestructible unless specifically represented as such.

Toys, collars, harnesses, apparel, feeding products, accessories, and other pet products should be used according to their intended purpose and any manufacturer instructions.

Pets should be appropriately supervised when using products that could become damaged, chewed, swallowed, tangled, or otherwise create a safety risk.

Discontinue use of any product that becomes damaged or presents a potential hazard.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

10. Product Sizing and Fit

Customers are responsible for measuring their pets and reviewing the applicable sizing guide before purchasing size-dependent merchandise.

Sizing may vary between brands, manufacturers, and suppliers. A size used by one manufacturer may not correspond to the same size offered by another.

A pet's breed or weight alone may not reliably determine the correct size.

11. Accuracy of Website Information

We attempt to keep information on our website accurate and current. However, information may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, shipping charges, delivery estimates, product availability, or other information.

We reserve the right to correct errors and update information when appropriate.

12. Intellectual Property

Unless otherwise indicated, content created or owned by Salty Paws Pet Boutique—including our business name, branding, logos, graphics, photographs, written content, and website materials—is protected by applicable intellectual-property laws.

You may not reproduce, distribute, sell, modify, or commercially use our protected content without authorization.

Third-party trademarks, product photographs, descriptions, and other materials remain the property of their respective owners where applicable.

13. Reviews and Customer Content

If you submit a product review, photograph, testimonial, comment, or other content to us or through features on our website, you represent that you have the right to submit that content.

You may not knowingly submit unlawful, fraudulent, threatening, defamatory, obscene, infringing, or otherwise prohibited material.

To the extent permitted by the platform and applicable law, content voluntarily submitted for publication may be displayed in connection with our store and products.

14. Third-Party Services

Our website may use or integrate services provided by third parties, including Shopify, payment processors, shipping carriers, fulfillment providers, analytics providers, and other service providers.

Your interaction with certain third-party services may also be subject to their respective terms and privacy practices.

15. Prohibited Uses

You may not use our website to:

• Engage in unlawful or fraudulent activity

• Violate intellectual-property rights

• Transmit malicious code or harmful software

• Attempt unauthorized access to our systems

• Collect information about other users without authorization

• Interfere with website security or operation

• Submit intentionally false or misleading information

We reserve the right to restrict access to our services when necessary to protect our business, customers, or website.

16. Disclaimer of Warranties

Except for warranties expressly provided by us or required by applicable law, products and website services are provided subject to applicable manufacturer warranties and legal protections.

We do not guarantee that our website will always operate uninterrupted or error-free.

Nothing in these Terms eliminates warranties or consumer rights that cannot legally be waived.

17. Limitation of Liability

To the fullest extent permitted by applicable law, Salty Paws Pet Boutique will not be liable for indirect, incidental, special, consequential, or similar damages arising from use of our website or products when such damages may legally be excluded.

These limitations do not apply where liability cannot legally be limited or excluded.

18. Indemnification

To the extent permitted by law, you agree to indemnify and hold Salty Paws Pet Boutique harmless from claims, damages, liabilities, or expenses arising from your unlawful misuse of our website, violation of these Terms, or infringement of another person's rights.

19. Privacy

Your submission and use of personal information through our website is governed by our Privacy Policy.

20. Changes to These Terms

We may update these Terms periodically to reflect changes to our business, products, website, or applicable requirements.

The current version will be posted on our website with the applicable updated date.

Continued use of the website after updated Terms become effective constitutes acceptance to the extent permitted by applicable law.

21. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

22. Governing Law

These Terms and any transactions with Salty Paws Pet Boutique will be governed by applicable federal law and the laws of the state in which Salty Paws Pet Boutique is legally established, without limiting any consumer protections that apply under other applicable law.

23. Contact Information

Questions regarding these Terms of Service may be submitted to Salty Paws Pet Boutique through the contact information provided on our website.

Salty Paws Pet Boutique LLC